Yamaha Receiver No Sound Problem [Solved]

To troubleshoot Yamaha receiver no sound issue, you can try conducting a test tone, check device HDMI settings, inspect the other connected devices, verify speaker connections, and contact customer service in case all else fails to help.

You don’t need to get stressed out. Relax, read our Yamaha receiver troubleshooting guide and follow along. Trust us, you’ve got this!

Yamaha Receiver No Sound Problem [Solved]

In this section, we’ll take an in-depth look at the steps in easy terms, so you can follow along smoothly. Let’s get started…

1. Conduct Test Tone

The first thing to try when you aren’t getting any sound from your Yamaha receiver is to use your device’s test tone function.

The option to turn on the test tone function can appear in different ways based on the model of the Yamaha receiver you’re using.

Poke around the menu option to find the test tone or refer to your model’s user manual to get to that function. Once the test begins, a little icon will flash on the display to indicate which speaker is being tested.

In the event, you don’t hear the test tone from a speaker that’s being tested, take note of it and wait for the receiver to finish the test. 

“CHECK OK? YES”  will appear at the end of the test. If you hear the test tone from all of the speakers, click yes and move on to the next step on our guide.

However, if you don’t hear a test tone from any one of the speakers or more,  select NO. Then select next on the Set Menu Buttons. Test tones will now be sent to your Left and Right speakers again. 

In case each speaker emits the test tone, hit NEXT to advance to the next set. Rep until all of your speakers have been tested. 2SP Level will be displayed at the conclusion. To return to the Basic Menu, press NEXT once again. Continue to step 4,

2. Inspect HDMI Settings

At this point, if the TV audio isn’t working, you should examine the TV’s settings. Check the TV’s HDMI connection and audio output settings.

Due to a momentary HDMI identification mistake or a recent software update on the TV, sound may not be output from the AV Receiver/Sound Bar.

To begin, turn off the AV Receiver/Sound Bar and the TV, unplug the power lines, and detach the HDMI cables. Reconnect HDMI and power wires after five minutes.

Please review the following three points before proceeding.

  • Check the AV Receiver/Sound Bar’s HDMI Control settings. If the HDMI Control is set to “OFF,” follow the instructions in the owner’s manual to turn it on.
  • Inspect your TV’s HDMI Control settings. Make sure that the synchronized operations are turned on and that the TV is set to output audio through the external speakers. Please contact the TV maker for more information about TV settings in case you need some help.
  • Instead of using an HDMI cable, connect the AV Receiver/Sound Bar and TV with an OPTICAL cable. If the sound is normal, try using a different HDMI cable.

If the AV Receiver/Sound Bar still does not produce sound after reviewing the above criteria, make sure the AV Receiver/Sound Bar and the TV both have the HDMI Control function.

3. Check Other Connected Devices

Also, if the sound from some connected devices, such as recorders, cable/sat boxes, DVRs, Blu-ray players, game consoles, and so on, isn’t coming through, try the following. Be cautious of gadgets that require recording or shut down on a regular basis

  • Change the input terminal and the connection cord.
  • Turn off the gadget, unplug the power cord, and wait 1-2 minutes before plugging it back in.
  • Initialize the settings.
  • Follow the procedures above for all connected devices.

4. Verify Speaker Connections

After testing the tone, in case any of your speakers didn’t play the tone, follow this step.

Check all of your speaker wire connections. This includes inspecting the physical connections on the back of the receiver and the back of the speaker, as well as inspecting the speaker wire for any damage or cuts.

In addition, ensure that the connected speaker is selected if the device has a speaker selector and boosts the speaker volume.

5. Contact Customer Service

In case you’ve tried all the above steps and it hasn’t worked, there isn’t anything else you can do about it. Contacting the manufacturer is your next best bet. Contact Yamaha about your issue


How long is the warranty on Yamaha receivers?

For two years from the date of purchase, these products are promised to be free of faults in material and workmanship.

What does PCM mean on my Yamaha receiver?

PCM usually means that the receiver is set to ‘pass through and that the decoding is handled by the source device. If the source (PS3/Blu-ray player, etc.) is also set to PCM and the audio track is 5.1, your speakers will still output 5.1.

How do I play a USB on my Yamaha receiver?

On the front of your AV receiver, look for the USB port. Connect the unit to your USB storage device. To choose it as an input source, press the USB button on the remote control.

What is ARC for HDMI?

The HDMI function known as Audio Return Channel is supported by the majority of Samsung TVs. HDMI ARC is a technology that allows you to connect your TV to an external Home Theater System or Soundbar with fewer wires.

What is an AI Yamaha receiver?

Yamaha introduces its first AV receivers with its own Artificial Intelligence technology. The AI evaluates the audio parameters of a scene in real time and on a scene-by-scene basis, including dialogue, sound effects, and channel balance.


Hopefully, you’ve found our guide helpful and you now are armed with all you need to know to fix your Yamaha receiver with no sound issue. In case you have any questions, leave us a comment below. We’ll do our best to help you out. 

About Gonzalez

William Gonzalez is a passionate researcher & electronics expert who is dedicated to solve complex electronic issues. Plus, he has a passion for sharing his knowledge & expertise in this field with others. Well, he breaks down the complex technical concepts into simple terms & shares them with his readers so that they can easily troubleshoot the problems with their electronic products as well as save their pockets.

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